Wednesday, April 11, 2012

Why the Rush? Make Sure Your Book is Ready Before You Put It Out There

Ripeness is all. King Lear, Act V. Scene II., William Shakespeare

In a recent interview at the blogsite On Fiction Writing, OFW editor Renee Miller asked me to name the three specific things a writer can do to ensure success (you can read my response here). Even though my job is to market books, my answer has little to do with marketing.

We publicists prattle on an awful lot on our blog and social media sites about the importance of building a platform. We urge authors to develop their celebrity and expertise by giving talks, teaching classes, and writing articles. We push authors to set themselves up as experts in their fields, advising them to create web and blogsites and spend hours of precious time introducing themselves via social media.

But if a book isn’t good, no amount of platform-building is going to help to ensure its success. Many of the samples I receive from authors who believe their work is ready for publication are sadly lacking in character development, structure, or content, and a good majority have not been edited. Some have inappropriate covers, often designed by the authors themselves, or by those who have little experience in cover design. These books, no matter how much the author works the marketing side of the equation, will never be successful.

My question to these authors is: Why the rush? Why be in such a hurry to put out work that has not been properly revised and correctly packaged? And why in heaven’s name would you want to spend your hard-earned money publishing a book that has never been edited?

My sense is that many authors yearn to follow the paths of those who have self-published and are making a living selling their books. The possibility of earning income, combined with the ego-stroke of being a published author, can be tantalizing, creating an anxiety that results in a rush to release work before it’s ready.

But authors should remember that many of those who are successful have worked a long number of years to get to this point in their careers. And the majority of them have taken the time to make sure their books are polished and ready before they are available to readers.

It takes a long time to write a book. And, if done correctly, it can take even longer to revise it and have it edited and properly formatted. But authors should ask themselves: Do they really want to throw a book out there that isn’t ready and risk negative feedback and poor sales?

Or, is it worth it to wait, giving the book the necessary revision, editing, and design that will ensure its success? Only the author can make this decision, and it is a crucial one.

Saturday, March 31, 2012

The Best Timing for Book Publicity

To everything, there is a season, and after many years of helping authors publicize their work, I’ve learned that some seasons that are better than others for certain aspects of book promotion. Here are my recommendations on timing for book publicity (note: this is general advice based on my experience as a publicist; your experiences may be different, depending on the kind of book you’ve written, whether you are traditionally or self-published with ebooks or print versions (or both), and the specific media and venues you plan to approach):

1. The best time to promote a new book: the first 6-8 months after its release
The first 6-8 months that a book is out is the best time period to promote it, because that is when authors are most likely to receive yes nods from booksellers and members of the media for signings and interviews (except for those topics that tie in with breaking or hot news topics: then an older book can be considered timely). When I work with new clients, I tell them to plan on spending the majority of their promotional time, travel, and budget during the first 6 months after release; after that, I recommend they get back to work on their next books.
2. The best time for book signings and tours: spring, summer, and early fall
Booksellers are more apt to say yes to signings in the spring, summer, and early fall, especially in those areas of the country where winter weather might be an issue. Most bookstores don’t want to host authors during the holidays; they have enough traffic in their stores at that time. And many of them don’t begin to set event dates on their calendars until after the start of the new year.
3. When to begin calls to book spring, summer and early fall signing tours: January – March
See #2 above – most booksellers start filling out their spring, summer, and fall schedules right after the new year. Big name bookstores will sometimes book signings months in advance, so be prepared to start early for those venues that are highly sought after.
4. The worst time for book tours: late November – early January
Winter is quiet for booksellers, but it can be a good time for presentations to clubs and professional organizations (although many organizations set their schedules early, so plan to start calling at the beginning of the year to obtain speaking spots).
5. The best time to hold giveaways for new books: just prior to or immediately after release, and ongoing
To help drive initial reviews and buzz, giveaways are best held just before a book is released or immediately after its release date. Some reader sites have specific windows for giveaways (Goodreads, for example, allows authors to give away prerelease copies of their books, but will only allow giveaways for published books that are within six months of their release dates), so check the guidelines for timing. Ongoing giveaways are good, as well, especially if you are an author with a number of books and can give away some titles to help drive sales with others.
6. The best time to book conference speaking engagements: 6 months -1 year in advance
Those authors who would like to give presentations or workshops at conferences should plan to do so early – most conferences schedule presenters a year in advance, and some are even booking two years ahead. If you know you want to speak at a certain conference, check the website for dates when calls for presenters begin and note deadlines for submitting applications.
7. The best time to seek jacket blurbs: 3-4 months prior to publication
Most authors who are traditionally published will have help from their editors on soliciting blurbs for their back covers, but self-published authors have to do this work themselves. I recommend contacting those whose endorsement you seek at least 4 months prior to publication. Be considerate to those you’re approaching and submit all or a portion of the book (this can be done in manuscript form) with enough time for the endorser to read what you’ve sent. And remember to acknowledge the generous gift of a positive blurb with a thank you afterward.
8. The best time to seek reviews: ongoing, but good to solicit some 3-4 months prior to publication, so that they are available when the book is released
Again, authors who are traditionally published will usually have help from their publishers with initial reviews, but self-published authors will have to handle reviews themselves. Traditional publishers will usually prepare advance review copies (ARCs) and send them to top-tier reviewers (New York Times, Publishers Weekly, Kirkus, Booklist, Library Journal, etc.) four months prior to publication. Self-published authors can approach reviewers (generally, mid-tier and online) once their book is in printed form or, in the case of ebooks, when the formatted files are available.
9. The best days to pitch news producers and editors: Tues/Wed/Thurs
When making publicity calls, I’ve found that the best days to actually reach news editors or producers fall during the middle of the week. Editors and producers tend to be busy or unavailable on Mondays, and Fridays seem to be the most difficult days to reach media people.
10. The best time of day to pitch radio and TV morning show producers: 6 – 8 a.m.
If you plan to pitch morning show producers, be ready to get up early. Most producers are in the studio well before 6 a.m. on days that shows are taped, and many of them will be unavailable once the show begins. If you miss a producer, be sure to leave a voice message and follow up with email info (press release, author photo, and book cover art). Be aware of time differences if you’re calling cross country, too.
11. The best time to pitch media for event coverage: 3 weeks prior to event date
This is my own personal preference, but I like to give print media the most lead time for feature stories (about 3-4 weeks). If you are calling magazines, their lead times can be quite long – from 3-6 months in some cases – so research their submission guidelines and plan accordingly. I usually make calls to radio and television producers about 2-3 weeks prior to events (I like to set up my clients’ events first, usually booking 6 months out, and then make media calls about 3 weeks prior to each event to help drive traffic to it).
12. The best time to send out calendar listings: 2 weeks -1 month prior to event date
Many print and online publications will let you post listings on their websites. But check the guidelines for when listings must be done – most publications want them 2-4 weeks in advance of the event date.

Finally, many authors ask me about the best times to schedule their social media posts. For those who do a lot of posting on different sites, I suggest using a management dashboard like Hootsuite to schedule updates. As to specific timing, in his research on blogging, Hubspot's Dan Zarella gives the following guidelines:
-The best day/time to post on Twitter: Friday at 5 p.m. EST is considered the most retweetable time of the week.
-The best time for readership on blogs: early morning.
-The best days for Facebook sharing: Saturday and Sunday.
-The best time for Facebook sharing: around 9 a.m.

Saturday, March 24, 2012

On Fiction Writing- Interview on Book Publicity

This week I had the pleasure of being interviewed about the ins and outs of book publicity by editor Renee Miller at On Fiction Writing. You can read the entire interview here: http://onfictionwriting.com/interview/Paula-Margulies/35/

Saturday, March 10, 2012

Stop Hiding Behind that Laptop! How to Use Events to Get More Media Coverage

Okay, we’ve all read the success stories about big-name authors who have gone the self-publishing route and are making a living selling their books. These authors appear to have it made, as they pump out books and chronicle their sales on blog and social media sites. Writers flock to these sites, eager to hear news of the demise of traditional publishing and the latest tidbits about sales numbers. To new authors who yearn for similar success, the path certainly appears rosy and paved with a certain amount of gold.

But what many new authors don’t realize is that a good number of successful self-published authors have a long list of books they’ve spent years writing and promoting. Some of these successful authors have, at one time, been traditionally published, in addition to being self-published. And many of them can describe long days and evenings spent pressing the flesh at book signings, selling their books out of the trunks of their cars and at conferences and street fairs, building and growing social networking communities, and doing the hard slog of developing a following of readers who will eagerly buy the next book they have coming out.

For those who are new to the game, especially you first-time authors, things are a little different. There is no built-in fan club anxiously anticipating your first book. Most brand new writers have yet to do the hard work of building that base, reader by reader, reviewer by reviewer, social networking follower by follower.

Despite not yet having a following, many first-time authors will call me and say, “Hey, I want media coverage for me and my book.” But, here’s the thing: unless you are a celebrity or subject expert, or have a built-in following of readers, you’re not likely to get much interest from the media because of your book alone.

To be successful with media producers, editors, and reporters, you have to offer them news. And, no, just the fact that you – a first-time author with no following – have written a book, is not news. There are 300,000 other authors each year who also have written books and are calling these same editors, reporters, and producers.

So, tell me: What makes you special? What makes you stand out from all the other first-time authors who have published a book this year? And what is newsworthy about you and your book?

Authors should take some time to reflect on these questions and figure out what they can say about themselves and their books that is of value (i.e., is news) to the news media. Most of the time (especially in the case of fiction), there isn’t much to say. The book may be good, the author may be a nice guy or gal, but that’s not enough of a newsworthy pitch to give to a producer or a reporter.

So, how do you break through if you’re a newly published author?

There are a number of options out there for authors who want to build a platform, and many of them are oriented around using online videos, web and blog sites, and social networking forums to establish expertise and build a following. Networking online is an important part of platform-building, and all authors should still pursue these outlets as part of their promotional plans.

But having an online presence doesn’t always translate into media coverage. So, in addition to building their online networks, I recommend that authors create news around their books by scheduling speaking engagements at bookstores, libraries, professional organizations, or other targeted venues. Why? Because when you have an appearance scheduled, you and your publicist now have a local news event to pitch. The fact that someone has agreed to let you give a presentation gives you credibility and allows the media representative who is reporting on you and your book to give readers, viewers, or listeners a place to go to see or hear you after an interview.

Now wait a minute, some of you may say, we’ve heard that book signings and speaking engagements are a waste of time. They’re a lot of trouble to set up, promote, and even get to, and often no one comes to them.

Well, sometimes that’s true – you can’t always predict who will show up for an event, even if it’s well-promoted beforehand. But, at least with an event, you have something to submit about yourself and the book to the local newspaper event calendars. You have something (besides your platform and the book) to write about in a news release that can go out on the wires and appear in search engines and on all your social networking sites. And you have something, other than the fact that you wrote a book, to pitch to a newspaper/radio/television editor, reporter, or producer. In other words, you have news – the fact that you are appearing somewhere – to share.

So, why do authors resist the idea of making appearances to promote their books? Some do because it can be time-consuming and expensive to set up speaking engagements. Many authors don’t want to take the time to book the event, print promotional items, create and run ads, prepare presentations, and then travel for an appearance. Other authors resist because they’re shy, or they have issues with speaking in public. Some don’t like the idea of having to take time away from their writing. And many resist because they stubbornly believe that all it takes is the right pitch and the media will magically say yes to a feature article or radio or TV spot.

But here’s something for authors to think about: even big name celebrities in entertainment and sports have to go out and do the appearance drill. Even though they are known to millions, teams that win the Super Bowl, actors with a new movie out, and singers with new CDs to hawk, all make appearances on late night television shows and at movie premieres, award ceremonies, fundraisers, and community events. Why? Because those events are necessary to promote whatever it is they’re selling. Even though they’re known commodities, the public’s attention span is short; most celebrities won’t be known for long unless they get out there and smile for the cameras.

So, before you call a publicist and ask for media coverage, think about getting out from behind your laptop and scheduling some book signings and speaking events. If you feel you don’t have much news to share, create some by scheduling appearances and using those events to help convince the media that you are worth an interview.

Thursday, February 9, 2012

Taking a Moment to Thank Our Mentors

I love watching cooking shows on television, and Bravo’s Top Chef has always been one of my favorites. Last night’s episode, titled Mentor at Work?, included a challenge where the contestants had to prepare a dish for the chefs who had mentored them in their careers. One contestant, Paul Qui, became visibly emotional when his mentor, Tyson Cole at Uchiko, walked into the room. Of course, that started the waterworks for all the chefs and, I’m sure, some viewers (Paul won the challenge, which seems enormously fitting).

It’s no surprise that these talented chefs, who earn a living in an extremely demanding and creative field, exhibited such strong emotions when their mentors appeared before them. Those of us who have experienced some level of success in our careers, no matter what type of profession we’ve chosen, are likely to have had some help along the way. I know I did, and last night’s Top Chef episode got me thinking about the people who have made a difference in my work life.

I’ve worn many hats in my career – marketing communications expert, nonprofit director, college instructor, author – and in every job I’ve had, there have been individuals who have played an instrumental part in teaching me the ropes and encouraging me to carry on when the going got tough.

One of my mentors is Paul Woodring, now retired president of Respironics, Inc. Back in the 1980’s, Paul, then a VP at Puritan–Bennett Corporation, hired me as the fledgling manager of the communications department. Paul taught me to forget about my age and gender (I was in my early 20’s at the time) and be confident in my skills and decision-making. A consummate professional, he stood by me every step of the way during my time at the company.

But Paul’s greatest gift to me was the way he “walked the talk.” Whenever I came into his office, no matter how mundane my issue or how busy he was at the time, he laid his pen down, folded his hands together, and gave me his full attention. He was the best listener, and one of the best bosses, I’ve ever known.

I’ve had other strong mentors along the way: Donald Guss, Ph.D., the mercurial Milton scholar who mentored me while I was a graduate teaching assistant at UC Santa Barbara; Bob Bartholomew, my manager at Culler Scientific, who gave me my first chance at being a supervisor right out of college (I’m blessed to still be in touch with Bob and his wife, Cheryl, who live in the Bay Area); Michael Plopper, M.D., medical director at Sharp Mesa Vista Hospital, who was one of my bosses during my eight-year tenure as the executive director of the APA in San Diego. I’ll never forget my initial meeting with Mike – we sat down in his office and his first words were, “Tell me what I can do for you.” I feel so lucky to have worked with him, and the other physician leaders of the SDPS, who supported me in a job where I was the sole regular employee dealing with national councils, advocacy groups, state legislators, medical leaders, and local media.

As a writer, I’ve been lucky to live in an area that is rich with talented authors and teachers. In 2003, having never tried my hand at writing fiction, I took a creative writing class at Mesa College with author and college instructor, Bonnie Zobell. Bonnie pulled me aside after class at the end of the semester and told me about the San Diego State Writers’ Conference, which was coming up that weekend. “I really think you should go,” she said. I did go, and won my first Editor’s Choice Award from then Atria editor, Brenda Copeland. Brenda encouraged me to write a book (the piece I had submitted was a short story); I took her advice and wrote my first novel, Coyote Heart, another Editor’s Choice Award winner, which was represented by literary agent, Bob Tabian, and published in 2009 by Kirk House.

Another mentor in my writing life is fellow author, John Van Roekel, who I met in Bonnie’s class. At the time, John had already completed his first novel and had much more experience than me at writing and searching for an agent and publisher. He gave me terrific writing advice, acted as cheerleader and coach while I was drafting my own first novel, and has always been an encouraging supporter of my writing career.

I am blessed to have worked with all of these wonderful individuals, along with a host of others who I don’t have time or space to recognize here. My heartfelt thanks go out to all of them; they should know that I wouldn’t be where I am today without their encouragement and guidance.

Are there people who have made a difference in your life? If so, take a moment to thank them (or, if you're a chef, cook them a meal), and pay their generosity forward by mentoring those who can benefit from your support and expertise.

Sunday, January 22, 2012

The 80/20 Rule: How to Promote Your Books Properly on Social Networking Sites

Social networking sites like Facebook, Twitter, Google+, Goodreads, etc., have become an integral part of promoting books and building an author platform. However, authors must realize that there are right – and annoyingly wrong – ways to use these sites. Used correctly, sites like Facebook and Twitter can help authors position themselves as valuable sources of information and entertainment. Use these sites incorrectly, and authors risk coming across as self-absorbed and inexperienced.

When posting on social networking sites, authors should remember the 80/20 rule. This rule dictates that you spend 80% of your time posting about things other than your book, and 20% selling. That’s right – 80% of what you post should not be a sales pitch. Why is this true? Remember that readers are human beings, who long to make connections with others. They join social networking sites not to receive non-stop reminders to buy, but to develop relationships and learn about topics that matter to them.

So, what should you post 80% of the time? Well, the most important reasons to network are to build relationships with your readers and position yourself as an expert. Therefore, 40% of your posts should be personal: readers want to know about you, your personal life, your thoughts about writing, etc.

The other 40% should be about your subject area, so provide information that your target audience will find interesting and useful. If you’re not an expert in your field or are uncertain about writing on a specific subject area, write about things you do know, such as the steps you took to become a writer, what you’ve learned about your subject area while writing, etc. Share whatever expertise you have that your followers might find useful themselves.

The other 20% of the time, you can remind readers that you have a book they might be interested in purchasing. But be judicious with these posts; remember, some of your followers and friends will have already seen posts about buying your book before. Do your best to make your sales posts relevant and interesting; i.e., only issue these kinds of posts when there is something new to announce, such as a price increase, a revised edition, or an interesting review of the book.

What happens when you ignore the 80/20 rule? Do so at your peril; authors who post nothing on their social networking sites but constant reminders to buy their books will usually be ignored, or worse, deleted by their followers.

For those who wish to make the most of social networking and sell books (rather than offend visitors), here is a list of important do’s and don’ts:

DO

…set up profile and fan pages on Facebook, Twitter, Goodreads, Google+, etc.

…post often about what’s happening in your life, your thoughts about your writing and your book’s subject area, and about topics relevant to your audience.

…if you use Twitter, retweet relevant posts by your followers. And thank them when they retweet yours.

…if you share information on Facebook, be sure to acknowledge the original source.

…if friends sign up for your Facebook fan pages, be gracious and follow theirs. Likewise, if someone follows you on Twitter, be generous and follow him/her back.

…share news about interviews, awards, sales, plans for sequels, etc.

…be inquisitive. Ask friends and followers for information and advice, and end your posts with invitations for others to weigh in.

…be social. Respond to your friends and followers when they post, and they will respond to you.

DON’T

…constantly post announcements reminding people to buy your book. One announcement every few weeks is okay, but daily reminders will only serve to alienate your followers.

…constantly announce pricing changes and giveaways. Once in a while is okay, but do this too often and your audience will begin to tune you out.

…hog up the airwaves by posting too often. Be judicious and thoughtful about what you’re putting out there for others to read.

…post inane or useless information; especially avoid constant updates about mundane chores, errands, and household tasks,

…incite others with inflammatory political and/or religious statements. Unless your book is about one of these topics, you stand to alienate 50% of your audience with political and religious posts. Keep your posts professional and relevant, and leave the controversial topics for private conversation at home.

…send out automatic responses to new followers urging them to “take a look” at your website, Amazon account, or segment of a book. Develop a relationship with your followers first, before you clobber them with a back-handed sales pitch.

…send automatic responses at all (they come across as perfunctory and meaningless).

…blow your own horn. Listing yourself as an amazing, bestselling, renowned, etc., author, especially if the book is your first, can be off-putting and make readers see you as pathetic and insecure.

…trash agents, editors, reviewers, or other writers (and if you’re a publishing professional, don’t bash or belittle potential or actual clients). Nothing alienates writers and readers more than someone who appears unkind or has a personal axe to grind.

Finally, as with all other areas in your life, do your best to do unto others as you would have them do unto you. Follow the 80/20 rule, be a gracious, supportive, and conscientious social networker, and readers will look forward to reading your posts and buying your books.

Wednesday, January 11, 2012

The Top Four Methods for Increasing Brand Recognition and Sales in Book Marketing

I recently asked some of my clients to let me know how their sales went this past year and what methods they thought worked best in their book publicity campaigns. A number of methods stood out, but here were their top four picks:

1. Targeted Speaking Engagements

The number one method for building brand recognition and sales, according to almost all of my clients, is targeted speaking engagements. Those who appeared before niche groups to give presentations, and then sold their books afterward, said that this method was by far the best way to reach audiences and sell books.

Here’s a comment from Ona Russell, author of the legal mysteries The Natural Selection and O'Brien's Desk (www.onarussell.com) about the power of targeted speaking engagements:

“Book signings rank pretty low on the effectiveness scale, while speaking engagements are, for me, the best way to increase exposure and sales. That gig you got me at the Writer's Guild far exceeded expectations – I sold a ton of books there. Same goes for the law lectures you arranged. When you get a chance to showcase your skills and tell your personal story, audiences are more receptive to hearing about (and purchasing!) your book(s).”

2. Media Interviews

Many of my clients also mentioned media interviews, including print, radio, and television, as being effective marketing tools for selling books. Here’s what Greg Fournier, author of Zug Island: A Detroit Riot Novel (www.fournology.com), had to say about his radio interviews:

“The WDET - PBS interview was the high point of my experiences and the timing worked out great for me. My webmaster added it to my novel's website, and it is getting hit regularly. I hooked up with a free online radio booking outfit and have two web-radio interviews lined up - one at the end of the month and one in March. The subject is "Racism in America and the Obama Era" or some variation of that. The PBS interview online helped me score these new bookings.”

3. Giveaways and Promo Items

Other clients found that using giveaways and promotional imprinted items helped increase sales. Carol Cronin, U.S. Olympic sailor and author of Oliver's Surprise, Cape Cod Surprise, and A Game of Sails (www.livewirepress.com), explains how this method worked for her:

“My most successful selling tool is business cards I made up with the book's cover and a brief synopsis plus blurbs. I hand them out everywhere, on airplanes (see my blog post called "Airplane Sales"), in restaurants, at parties. Those that are already reading ebooks are psyched to be given a recommendation; those who are not yet reading ebooks are intrigued (especially by the QR codes).”

4. Social Media/Blogging

Finally, almost all of my clients mentioned using social media, especially blogging, as a powerful way to engage with readers and build brand identity and sales. Greg Fournier said, “The surprise of all that has happened is that my blog seems to be a qualified success. I have had over 2,700 hits in seven months, starting at ground zero. I have written fifty-six posts, and I enjoy the result of writing them more than the agony of deciding what to write about.” Carol Cronin added: “Social media has been a good tool, especially blogging. People like getting to know the "behind the scenes" stuff, as long as it's not too technical. And passion and personality continue to be the best sales tools.”

What methods have you found to be the most successful for creating brand recognition and sales for your books?